Tana oli taitsa tavaline paev - oosel laks uksealarm paar korda lahti. Remondimees, kelle ma kell 3.25 kylla kutsusin, kehitas tuttavalt olgu ning lahkus galantselt.
7.30 - Aratus
7.45 - teine katse
8.00 - kolmas katse
10.45 - onnestunud katse mis viis arkamiseni
11.55 - lahkusin kodust ja hyppasin taksosse. Parast 5-minutilist pahurdamist sai autojuht aadressist aru
12.30 - esimene tass kohvi
13.00 - vestlus alluvaga (tosine, parast jahmatamapanevalt halbu kuuresultaate)
Agenda:
- What are the company's expectations towards an agent
- How to achieve better sales conversion and customer satisfaction
- Improving English skills
- Errors and consequences
- Latest marketing news and office stats
Revised agenda (muudetud umbes 14.30 parast esimese paevakava kolbmatuks tunnistamist)
- Your job description
Revised revised agenda (muudetud umbes 14.50)
- What do we do here?
Revised revised revised agenda (muudetud umbes 15.15)
- Why to tell your manager that you don't understand a single word she says.
Agenda cancelled (umbes 15.30)
K: M, why don't you tell me when you don't understand me? We have had this conversation so many times before.
M: I don't want to disturb you
K: I am here to discuss your performance with you, this is why we have this meeting. I need to understand when you don't understand what I am saying, okey?
M: Yes
K: You are not up to speed and you are not doing as well as the other girls in the team. Do you understand me?
M: Yes
K: Why do you think your conversion is so much below the team average?
M: Yes
K: Did you understand my question?
M: No
K: We just agreed you would tell me if you don't understand me!
M: I didn't want to disturb you.
K: Do you understand what "disturb" means?
M: No
15.45 Koosolek loppenud.
Edasi ei juhtunud paevas midagi huvitavat. Ma olen aaretult uhke oma blogi yle ning yhel paeval loodan saada Pulitzeri.
Head ood!